Responsibilities

• Overall responsibility for managing and growing current accounts, including:
• Ability to build strong relationships with clients, peers, and operating partners
• Generating new revenue and memberships for the organization via referrals and prospecting efforts
• Identify opportunities that will yield revenue and incremental profits.
• Provide membership and trip options to clients and trusted advice
• Oversee the overall client experience and partner with Account Management on a seamless experience.
• Escalate client service disruptions as necessary to Leadership.
• Maintaining a minimum of $10m TTM revenue and selling two deposits per month.
• Maintaining 90% of Primary Revenue (revenue retention)
• Understand customer trip needs and articulate options to best suit individual customer requirements
• Ensure operators meet quality assurance standards to provide the highest levels of customer service to our clients
• Contract management and negotiations
• Preparation and submittal of sales proposals and materials
• Consistently meets/exceeds targets
• Is a trusted peer, mentor, and coach
• Is a brand leader and serves as an ambassador of the XO Culture
• Partnering across the organization:
• Communicate clearly with leadership around pipelines and client retention.
• Ability to communicate effectively with the leadership, clients, and willingness to work as a team

Required Skills and Experience

• 7+ Years Sales experience. Private aviation experience desirable.
• Fluent written and spoken English.
• Outstanding service and customer oriented behaviour;
• Ability to work independently under pressure and as a part of a team.
• Excellent negotiation skills and experience of working in the region.
• Self-motivated, entrepreneurial and ambitious.