Accountabilities

• Leadership responsibility of monitoring cargo systems compliance team 
• System trainings and on job support planned in advance and linked to a published training plan .
• Introduce major functionality changes in process and system to support EASC’s ambition of being a best in class service provider
• Conduct TNA and ensure staff are trained to fulfill their job roles effectively and efficiently. Imparting skills and knowledge through designing, implementing and reviewing system training requirements.
• Ensure that the cargo system is kept up to date with the latest operating version and with all functionalities enabled & deployed in production 
• Support evaluation of business opportunities by leveraging the data in the business system and working with the relevant data reporting & commercial teams
• Continually seek ways to enhance levels of service through technology. Identify and implement optimization for existing and proposed technologies; 
• Implement agreed solutions from airline handling enhancement initiatives/ projects that automate and integrate industry best practices for handling cargo. Explore new process options for EAS through Cargo systems
• Identify the impact on newly implemented process. Gap analysis on existing process

Education & Experience

•   Degree/Diploma in appropriate business qualification 

•   Minimum of 5 years experience in a related role is required 

•   Good PowerPoint & Excel skills