Project Manager – Customer Travel and Lifestyle

Job Location
Hong Kong S.A.R., Asia Pacific
Job Role
Technology
Contract Type
Full-Time
Salary
Posted Date
2026-02-14
Job Expiry Date
2026-03-16
Qualification
Bachelor’s Degree

Key Responsibilities


  • Drive, plan and direct all IT project activities to ensure that project objectives are accomplished within prescribed time frames and funding parametersItem 2 of 12, Analyse and review project proposals or plans to determine time frame, funding limitations, sourcing approach, delivery method, dependencies, procedures for accomplishing projects, negotiate staffing requirements to various project phases
  • Analyse and review project proposals or plans to determine time frame, funding limitations, sourcing approach, delivery method, dependencies, procedures for accomplishing projects, negotiate staffing requirements to various project phasesItem 3 of 12, Cross-teams and cross–department collaboration with stakeholders to drive business and technology innovation to achieve business unit’s strategic plan and business objectives
  • Cross-teams and cross–department collaboration with stakeholders to drive business and technology innovation to achieve business unit’s strategic plan and business objectivesItem 4 of 12, Manage the dynamic project team of individuals. Provide thoughtful leadership and motivation to project team members throughout the project life cycle

  • Manage the dynamic project team of individuals. Provide thoughtful leadership and motivation to project team members throughout the project life cycleItem 5 of 12, Responsible for on call support, as project required
  • Responsible for on call support, as project requiredItem 6 of 12, Lead and apply Six Sigma LEAN practice with people and department functions
  • Lead and apply Six Sigma LEAN practice with people and department functionsItem 7 of 12, Actively foster a continuous learning and cross-team knowledge sharing culture among project delivery groups
  • Actively foster a continuous learning and cross-team knowledge sharing culture among project delivery groupsItem 8 of 12, Collaborate with Project Practice Manager to improve project management practices across all IT projects. Drive and implement necessary standard and best practices for project management and ensure compliance
  • Collaborate with Project Practice Manager to improve project management practices across all IT projects. Drive and implement necessary standard and best practices for project management and ensure complianceItem 9 of 12, Attention to detail, and ability to organise and prioritize workload for the team
  • Attention to detail, and ability to organise and prioritize workload for the teamItem 10 of 12, Communicate and escalate risks and issues clearly and concisely and to support management with the preparation of action plans
  • Communicate and escalate risks and issues clearly and concisely and to support management with the preparation of action plansItem 11 of 12, Keep abreast of the latest trends in technology and project management practices, ensuring timely exploration and proactively communicate IT’s position towards the introduction of relevant / key emerging technologies
  • Keep abreast of the latest trends in technology and project management practices, ensuring timely exploration and proactively communicate IT’s position towards the introduction of relevant / key emerging technologiesItem 12 of 12, Proactively coach, mentor, motivate and supervise project team members and subcontractors, and influence them to take positive action and accountability for their assigned work
  • Proactively coach, mentor, motivate and supervise project team members and subcontractors, and influence them to take positive action and accountability for their assigned work


Requirements


  • Degree holder in Information Technology, Business or related areaItem 2 of 8, Minimum 10 years of IT experience with at least 5 years in project management role. For an Assistant Project Manager minimum of 5 years of IT experience
  • Minimum 10 years of IT experience with at least 5 years in project management role. For an Assistant Project Manager minimum of 5 years of IT experienceItem 3 of 8, Proven experience in managing projects with ability to multitask and manage multiple small to medium projects in a cross-functional environment
  • Proven experience in managing projects with ability to multitask and manage multiple small to medium projects in a cross-functional environmentItem 4 of 8, Detailed knowledge of the following disciplines: project and program delivery, portfolio management, application development management, infrastructure development management, vendor management, service transition and cutover planning
  • Detailed knowledge of the following disciplines: project and program delivery, portfolio management, application development management, infrastructure development management, vendor management, service transition and cutover planningItem 5 of 8, Technical proficiency in hardware and system software, as well as experience implementing packages and working with vendors
  • Technical proficiency in hardware and system software, as well as experience implementing packages and working with vendorsItem 6 of 8, Project management related certification such as PMP
  • Project management related certification such as PMPItem 7 of 8, Proven experience in managing OPEX Cost/Budget management
  • Proven experience in managing OPEX Cost/Budget managementItem 8 of 8, Project Manager with knowledge in travel industries, loyalty programme, e-commerce and customer contact center will have an advantage
  • Project Manager with knowledge in travel industries, loyalty programme, e-commerce and customer contact center will have an advantage


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