KEY RESPONSIBILITIES

• Defines Product Vision & Strategy, collaborating with stakeholders to develop and communicate a clear product vision aligned with business goals.
• Creates, maintains, and prioritises the product backlog, ensuring alignment with strategic objectives and customer needs.
• Defines business needs as detailed technical requirements, user stories, and acceptance criteria.
• Works with the development team to plan sprints, refines backlog items, and ensures timely delivery of product increments.
• Serves as the primary point of contact between business, development, and Quality Assurance (QA) teams, ensuring transparency and alignment.
• Collaborates closely with architects and engineers to ensure proposed solutions are technically viable and align with enterprise architecture.
• Develops, maintains, and communicates the product roadmap, adjusting priorities based on evolving business needs.
• Reviews acceptance criteria, review deliverables, and coordinate user acceptance testing to ensure product quality.
• Gathers and analyses feedback from end-users, stakeholders, and market trends to guide product improvements.
• Identifies product risks, dependencies, and constraints, and work with teams to mitigate them.
• Supports the definition of KPIs and use analytics to monitor product performance, drive improvements, and measure success.
• Facilitates smooth adoption of new features by working with change management teams and providing necessary documentation/training.
• Stays up to date with industry trends, emerging technologies, and agile best practices to enhance product delivery.
• Supports budgeting and resource allocation decisions related to the product roadmap.

QUALIFICATIONS

• Bachelor's Degree (3+ years)
• Bachelor’s Degree or Honours in Computer Science, Information Systems, or related field
• Fluent in English
• 5 years’ experience as a Product Owner, Business Analyst, or Technical Lead in an Agile/Scrum environment Hands-on experience in translating business requirements into technical deliverables Proven ability to collaborate with software engineers, architects, QA, and DevOps teams Airline Industry knowledge
• Familiarity with Agile tools such as Jira, Confluence, or Azure DevOps Understanding of system architecture, APIs, and integrations
• Years with qualifications: 5 - 7 years
• Certification in Business Analysis