Responsibilities: 

• Develop, produce, implement and maintain the Company Crisis Management Plan including the company Crisis Management Manual and Station Emergency Procedures Manuals.
• Responsible for the Crisis Management / Emergency Response aspects of IOSA accreditation.
• Develop and conduct training in Crisis Management / Emergency Response.
• Develop and conduct exercises and drills to test emergency preparedness and to audit the Crisis Management Plan.
• Participate in the Company Safety Action Group.
• Liaise with the Authorities on matters relating to Crisis Management / Emergency Response.
• Represent the Departmental Director at industry forums relating to Crisis Management and Emergency Response. 
• Lead and participate in HKA Safety Action Group to offer immediate assistance to the affected parties in the event of safety crisis
• Undertake projects at the direction of the Departmental Director.
• Activate the HKA Crisis Management Plan if required during an emergency.

Requirements: 

• University degree or professional diploma in Aviation Management, Business Management or related discipline
• 5 years of working experience in aviation operations, safety management system and/or crisis management
• Track record in delivering projects and successful implementation of safety/crisis management programme
• Received training in one or more of the following with be advantage: Emergency Preparedness, Disaster Management, Business Continuity, Safety Management Systems (SMS), Transportation Disaster “Family Assistance”, Emergency Exercise Management, Critical Incident Management, or other ERP-related coursework
• Excellent interpersonal, decision-making and coordination skills with sound business mindset
• Able to maintain composure in times of chaos, manage conflicts among parties, work under pressure and priortise tasks based on importance and urgencies
• Good command of spoken and written English and Chinese, fluency in Mandarin