KEY RESPONSIBILITIES 

• Leads the design, implementation, and maintenance of advanced airport systems such as passenger check-in, baggage handling, security systems.
• Drives automation initiatives to streamline airport processes, ensuring seamless integration of new technologies.
• Evaluates emerging technologies, such as Artificial Intelligence (AI) and Internet of Things (IoT), and implements best practices to enhance system performance and efficiency.
• Ensures all airport systems remain operational, delivering uninterrupted service for airport staff and passengers.
• Oversees the regular upgrading and maintenance of all systems, ensuring compliance with industry standards and regulatory requirements.
• Collaborates with IT and airport operational teams to address any system-related challenges and ensure swift resolutions.
• Leads cross-functional projects related to the deployment of new automation systems, ensuring timely delivery and successful integration into current operations.
• Coordinates with vendors, contractors, and internal teams to ensure projects meet technical specifications, budgets, and timelines.
• Oversees the development and implementation of Sprint Departure Control System (DCS) and other platforms across the flydubai network.
• Manages a team of system analysists and specialists, providing guidance, training, and performance management.
• Builds and manages the strategic technology roadmap for the department, ensuring alignment with flydubai’s business objectives.
• Liaises with airport authorities, airlines, and external partners to ensure alignment with operational needs and compliance with aviation standards.
• Explores new opportunities for automation and ancillary services that can enhance operational efficiency and customer satisfaction.
• Leads the management of data acquired from various airport systems to produce business intelligence reports that support departmental goals.
• Acts as a champion for new products and services that enhance the overall customer experience at flydubai’s airports, supporting continuous improvement.
• Develops a comprehensive understanding of airport and ground handling technology to lead the search for innovative solutions that improve the airport experience across the network, serving as a subject matter expert on systems and automation for internal and external stakeholders.

Qualifications

QUALIFICATIONS REQUIRED

Minimum Education Level 

• Bachelor's Degree (3+ years)

Education Specific Requirement (if applicable) 

• Bachelor's degree in Engineering, Information Technology, or a related field.
• A Master's degree is preferred.

Languages   

• Fluent in English (other languages an advantage)

EXPERIENCE REQUIRED

Years with Qualifications   

• 8-12

Professional Experience   

• Experience in airport systems, automation, or related fields, with a proven track record of managing large-scale automation projects.
• Experience in aviation industry technology, including baggage handling systems, passenger processing, or flight information systems.
• Strong project management skills, with a background in leading cross-functional teams and managing vendors.

Systems Knowledge (if applicable)       

• Departure Control System (DCS)

CORE COMPETENCIES

• Customer Focus
• Teamwork
• Effective Communication
• Personal Accountability & Commitment to achieve
• Resilience and Flexibility (Can do attitude)

LEADERSHIP COMPETENCIES

• Inspiring & Developing Others
• Decision Making
• Strategic Thinking
• Business Acumen