Key Result Responsibilities

Post onboarding onboarding activities

• Completing employee onboarding formalities for 100% of new hires within 48 hours of joining.
• Ensuring all documents (ID proofs, bank details, forms) are collected and verified with zero gaps in mandatory fields.
• Coordinating system access and ID creation with IT, ensuring 98% completion before Day 1.

Induction planning and administrative support

• Coordinating induction sessions for every new employee with 100% attendance tracking.
• Scheduling functional inductions across departments within first 5 working days.
• Ensuring orientation materials, welcome kits, and policies are ready with zero misses.

Ensuring HR policies are followed

• Conducting periodic audits to ensure 100% adherence to attendance, leave, and workplace policies.
• Maintaining updated policy acknowledgment records for all employees.

Supporting statutory compliance (POSH, employee benefits)

• Ensuring 100% employees complete POSH training within the mandated cycle.

Key Result Responsibilities - Continued

Supporting and organizing learning and development (L&D) activities

• Coordinating L&D programs with at least 95% employee participation per session.
• Managing logistics (rooms, invites, materials) with zero operational issues.

Addressing HR queries and grievances

• Responding to employee queries within 24–48 hours.
• Maintaining grievance logs and ensuring 95% closure within SLA.
• Escalating unresolved issues to HRBP with full documentation.

Ensuring smooth offboarding

• Ensuring IT assets are collected, data back up and deactivation of IT accesses.
• Ensuring exit documentation (experience letter, relieving letter) is shared within 5–7 working days.
• Maintaining offboarding compliance at 100% across HR, IT, and admin teams.

Qualifications (Academic, training, languages)

• Postgraduate in Human Resources.
• Analytical skills for reporting and compliance monitoring.
• Interpersonal skills and ability to interact with employees across levels.
• Problem-solving and conflict resolution.
• Confidentiality and integrity in handling sensitive HR information.
• Teamwork and collaboration with cross-functional departments.
• Strong written and verbal communication skills.
• Proficiency in HRMIS and Microsoft Office Suite (Excel, Word, PowerPoint)
• Attention to detail and accuracy in handling employee data and documentation.
• Time management and ability to prioritize multiple HR tasks.

Work Experience

• 2–4 years of progressive experience in HR operations, talent management, and related HR functions.