E-Commerce Leader

Company
Wizz Air
Job Location
Hungary, Europe
Job Role
Commercial
Contract Type
Full-Time
Salary
Posted Date
2024-10-19
Job Expiry Date
2024-11-18
Qualification
Bachelor’s Degree

What we offer:


  • Base salary and employee bonus scheme.
  • Unlimited number of significantly discounted and confirmed seating tickets, giving access to a continuously growing network of destinations.
  • Relocation package (if applicable) – expense budget, Temporary accommodation, Administration support.
  • Life insurance.
  • AYCM sport pass contracting possibility
  • Instant impact, from any level of the organisation, exposure to C-suite management.
  • Fast career progression, internal mobility and talent management supported by training opportunities (Wizz Academy and bespoke trainings)
  • True international and multi-cultural work environment, passionate, driven and diverse teams.

 

 

Responsibilities:


  • Maximise the revenue and user experience within the Wizz Air e-commerce platforms across all channels (wizzair.com website & mobile, WIZZ application) of close to 800 million visitors yearly.
  • Develop the e-commerce & Distribution Strategy in line with the company`s vision and mission translating that into deliverable action plan.
  • Align the e-Commerce Strategy with main stakeholders within the Commercial and Digital/IT organisations.
  • Design and execute the performance marketing from bringing visits to the site.
  • Manage the day-to-day monitoring and running of e-commerce activities to maximise revenue and improve user experience.
  • Define and monitor core e-Commerce KPIs.
  • Effectively influence customer purchase decisions and ongoingly improve and optimize their path through the full funnel - including customer acquisition, merchandising, booking flow conversion, payment, post-booking, and customer engagement.
  • Cooperate with the commercial teams on a going basis to understand market strengths and weaknesses and develop action plans to address them.
  • Lead major projects related to e-commerce area.
  • Lead, inspire, supervise, and develop the e-commerce team.
  • Influence the broader Wizz Air organization to develop the digital and e-commerce platform.
  • Allocate tasks to managers to create an efficient and effective team.
  • Ensure that all available tools for success are managed under one team and improve the way of working.
  • Place emphasis on the key stages of the e-commerce value chain and appoint managers to take responsibility for each of those key stages.
  • Control costs and manage budget associated with e-Commerce activities.
  • Lead and manage external resources (agencies, digital vendors).

 

Requirements:


  • Minimum 7 years of professional working experience with a blue-chip, highly customer focused company in fast growing sectors.
  • Minimum 5 years of fully fledged e-commerce experience.
  • Broad e-commerce experience with at least one specialty (customer acquisition, website and app management, CRM, SEM, web/app analytics, customer engagement.)
  • Proficient in Microsoft Office suite
  • Bachelor's degree or higher
  • Fluent in English (C1 and above)

 

Competencies/skills:



  • Management skills, proven experience building winning teams.
  • Strong experience in managing external agencies or vendors.
  • Experience of managing complex projects in multi-country operations.
  • Ability to work well under pressure ensuring tasks are prioritized and goals are met.
  • Good presentation and communication skills.
  • Strong analytical and problem-solving skills.
  • Result-oriented, persistent, dependable and consistent.
  • Shows innovation, creativity and good lateral thinking.
  • Willingness to travel.


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