Responsibilities

• Continuous monitoring of all flight operations and ensuring the safety of crew and passengers if flight safety is in doubt 
• Tactical decision-making 
• Disruption management 
• Proactive management of possible longer-term exposures to daily operations 
• Notifying appropriate company personnel/authorities in case of a Flight Safety Occurrence or Operational Disruption 
• Alarming and calling together the Crisis Management Team in case of emergencies 
• Operations pre-planning and fleet tail assignment based on maintenance requests 
• Flight monitoring and fleet control 
• Internal and external communications 
• Sending the schedule and rotation plan to airports, ground handling agents, and maintenance providers 
• Preparing/handling reports and feedback 
• Controlling the work of OCC positions and other positions delegated to OCC 
• Arranging airport slots in ad-hoc cases 
• Filling the daily operations checklist 
• Providing recommendations on improving OCC processes, systems, and management practices 
• Developing and amending OCC procedures 
• Other duties as assigned by the Head of Operations Control and the Team Manager of Duty Managers 

Experience

• 3-5+ years overall working experience, with 2+ years of experience in the aviation industry and in Operations Control 
• Navigational experience is an advantage 

Hard skills

• Proficiency in MS Office 
• Knowledge of AIMS 

Education

• Bachelor’s or Master’s degree 

Language

• Fluent English (both written and spoken) 

Skills and competencies

• “Can do” attitude 
• Adaptability 
• Work well under pressure 
• Decision-making skills 
• Creative thinking 
• Attention to detail 
• Commitment to a Safety Management System 
• Leadership skills 
• Teamwork skills 
• Excellent interpersonal and organizational skills