Place in the organization:

Duty Manager reports to Team Manager of Duty Managers

Responsibilities:

Duty Manager is responsible for:

Continuous monitoring of all flight operations and where the safety of a flight is in doubt, take all possible steps to ensure the safety of crew and passengers Tactical decision making Disruption management

• Proactive management of possible longer term exposures to daily operations
• In case of a Flight Safety Occurrence of Operational Disruption, the Duty Manager on duty notifies the appropriate company personnel / authorities
• In case of an emergency, alarming and calling together the Crisis Management Team
• Operations Pre-planning / fleet tail assignment based on maintenance requests
• Flight monitoring and fleet control
• Internal and external communications
• Sending the schedule and rotation plan to airports, ground handling agents and maintenance providers
• Preparing / handling reports and feedbacks
• Controlling the work of OCC positions and all other positions that are delegated positions to OCC but not being part of OCC by organization set up
• Arranging airport slots in ad-hoc cases
• Filling the daily operations checklist
• Providing recommendations on improving processes, systems and management practices in OCC
• Developing and amending OCC procedures
• Other duties assigned by Head of Operations Control and Team Manager of Duty Managers

Skills and Competencies:

• “Can do” attitude
• Adaptability
• Work well under pressure
• Decision-making skills
• Creative thinking
• Attention to detail
• Demonstrated commitment to a Safety Management System
• Leadership skills
• Teamwork skills
• Excellent interpersonal and organizational skills
• Proficiency in MS Office
• Knowledge of AIMS

#LI-DL1

Minimum requirements:



• Fluent English (written and spoken)
• 3 or more years of experience in aviation industry
• 2 or more years of experience in Operations Control
• Navigational experience is an advantage