Crew Support Officer

Company
Royal Jet
Job Location
United Arab Emirates, Middle East
Job Role
Airport Operations
Contract Type
Full-Time
Salary
Posted Date
2024-09-30
Job Expiry Date
2024-10-30
Qualification
Diploma

Operational Accountabilities:-


  • Coordinate with Line Manager & Section Head during the Planning of a flight
  • Assist in contract & pricing negotiation for all Royal Jet ground handling agents & Fixed based operators (FBO’s)
  • Assist in Identifying and coordinating with FBO’s / Ground Handling Agents and Airport Authorities.
  • Assist in updating AIMS with the Agent database for GH agents.
  • Assist Maintenance & LOGISTICS team for all AOG related support and coordination.
  • Assist Line Manager on communications with GH agents for updated prices.
  • Coordinate with Finance on Invoice related queries.
  • Assist Line Manager with Follow up on Safety reports, Captains reports and Cabin Crew Voyage Reports.
  • Identify acceptance of Dangerous Goods that meet IATA -DGR in coordination with Post Holders
  • Assist GOL Manager & Section Head to resolve any issues during the flights at outstation.
  • Assist Line Manager in updating all vendors for any diversions, delays, and change in schedule or cancellations of a flight.
  • Assist Line Manager On-time Performance (OTP)related data collection related to all outstation departures due to Royal Jets nominated ground handling agents.
  • Pricing comparison reports for every airport ground handling & signing of Royal Jet Service Level
  • Agreements (SLA) in coordination with the Post Holder ground operations and Outstation Logistics manager.

 

Skills


Knowledge & Experience:


• Minimum of 5 years’ experience in the aviation and air transport sectors across airport operations.

• Academic / Preferably holds Diploma in Aviation or Business Administration (Preferred educated to a University Degree)

• IATA Diploma in Aviation Ground Handling will be an added advantage

• Excellent command in English Language

• Computer skills is a must – word, excel, outlook

• Knowledge of Dangerous Goods

• Advance Knowledge in in ground Operated related Functions

• Knowledge of Royal Jet fleet and capacities and Operational restrictions.

• Strong planning, organizing, computer, and integration skills

• Strong knowledge in the development and implementation of policies & procedures

• Strong organizational commitment

• Meticulous attention to detail

• Strong drive to grow capability


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