You’ll have:

• Commitment to customer service excellence, and the ability to work in a fast-paced dynamic environment
• Excellent verbal and written communication skills with the ability to build strong rapport with diverse stakeholders
• Proven analytical, problem-solving skills with the ability to manage conflicting tasks with a high level of accuracy
• High attention to detail and a proactive approach to continuous improvement
• Ability to maintain discretion and exercise strict confidentiality in a complex organisation
• Strong computer literacy including experience with Microsoft Office applications and other Workforce systems
• Exposure to automation, knowledge management, or AI technologies beneficial
• Familiarity with internal processes and procedures desirable
• Experience in data analytics or digital content creation advantageous
• Diploma in business, HR/IR or related discipline, or equivalent relevant experience.