Key Responsibilities

Key responsibilities include (but not limited to):

• Participating in the daily shift briefings with the Concierge team and ensure timely reporting for the duty hand-over.
• Verify the flight schedule for the day and ensure that the required preparations are in place
• Review the requests for transport arrangements for the flight schedule and ensure timely availability of the cars
• Welcome and greet guests when they arrive at the FBO or are leaving the FBO terminal
• Baggage handling as per the standard operating procedures in place for arrivals and departure
• Perform the daily vehicle inspection at the start of every shift and report to the Supervisor on observations, if any.
• Ensure cleanliness of all passenger transportation vehicles and baggage trolleys
• Always escort visitors and introduce/ hand over to the person responsible
• Administrative responsibilities for couriers and shipments
• Ensure the health and safety of themselves, the team, crew, passengers, visitors, equipment/ vehicles and the assets.
• Use the appropriate communication channels and etiquette to communicate with other teams as necessary.
• Ensure a high degree of customer service, grooming, attentiveness, speed, and control error rates, whilst maintaining consistency in services.
• To follow the prescribed driving regulations and observe the recommended speed limits at all times
• Other duties assigned by Line Manager

Requirements:

• Qualification: High School Level Education
• Experience: Minimum 2 years' background experience in aviation ground support / hospitality industry

Skillset:

• Fluent in English
• Excellent in customer service
• Intermediate IT Skills (MS Office database management).
• Should have experience in luggage transport procedures.
• Capable of lifting approximately 50 lbs.
• UAE Driving license required