Job Description

POSITION GENERAL SUMMARY

To assist the department in providing an array of administrative and operational functions related to car park management.

ESSENTIAL POSITION FUNCTIONS

• Monitor Car Park Operations activities via CCTV surveillance.
• Attend to queries from new users pertaining to the PGTS (Parking Gate Ticket System).
• Assist the Shift Supervisor by informing the AOC, EOC, SOC, AVSEC, NMC, and other related units whenever problems arise.
• Inform the Shift Supervisor immediately if any field devices malfunction or break down.
• Monitor and focus CCTV cameras during the end-of-shift process and the refilling (top-up) of Automated Payment Stations (APS).
• Verify and confirm vehicle records whenever a lost, unreadable, or "back-out" chip coin is reported.
• Collect parking charge payments via cash or credit card.
• Gather and collect data for operational improvement programs or work.
• Assist in the preparation and submission of shift reports.
• Monitor entrance and exit stations for Block B.
• Conduct regular inspections across all levels of Block A and B, and report to the Shift Supervisor if unauthorized individuals are found loitering.
• Control traffic at the entrance or exit stations of Block B as required.
• Immediately block entrance or exit stations if a barrier arm falls off or fails to close.
• Perform inventory listings for vehicles parked overnight at Block B and pass the data to the Operations Assistant at CCTV for posting.
• Physically inspect vehicles when a lost, back-out, or unreadable chip coin incident occurs.
• Provide relief for the Operations Assistant at MPS B and the motorcycle counter whenever needed.
• Provide relief for the Operations Assistant at MPS C, CCTV, and Car Rental stations whenever needed.

Key Challenges

• Assist Executive related for operational and enforcement issues.   

Skills

• Passed good communication and interpersonal skills.
• Customer service oriented with pleasant personality.
• Good in both written and spoken Bahasa Malaysia and English.
• Self starter with minimal supervision
• Good communication skill
• Computer literate is added advantage

Relevant Industries

• Sijil Pelajaran Malaysia or Sijil Pelajaran Malaysia Vokasional holders are highly encouraged to apply.
• Candidates with 1–2 years of experience in Security Services, Hospitality, Retail, or Logistics are preferred.
• Background in Customer Service, Cashiering, or Property Management (specifically parking or building operations) is an added advantage.
• Fresh school leavers with a strong sense of responsibility, alertness, and a desire to learn are also highly encouraged to apply.

Education

Sijil Pelajaran Malaysia with:

• Credit in Bahasa Melayu
• Passed in English
• Passed in Mathematics

OR

Sijil Pelajaran Malaysia Vokasional:



• Credit in Bahasa Melayu (Code 1104)
• PNGKA: >2.5