Key Responsibilities

Revenue Generations

• Acquire high value accounts as per agreed targets using a data and insight driven approach
• Initiate and follow up on sales actions, obtain sales leads and dynamically seek new business
• Assist in transforming the culture from one of relationship-based selling to an insights-driven smarter selling Sales force
• Engage in consultative and insightful selling techniques and services with an enhanced focus on new business development

Portfolio Management

• Help to contribute to the strategic partnership and manage the local relationship for Global Corporates or Global TMCs
• Service existing portfolio or accounts / TMCs in order to maintain and grow the value (focusing on revenue not necessarily the growth in portfolio size)
• Regularly make sales visits to clients to conduct presentations, seminars, provide updates on products and services in order to enhance sales opportunities and facilitate sales
• Actively seek ways to improve the quality of the revenue generated by the portfolio
• Ensure that appropriate prioritisation allows for focus on the top revenue generating corporate accounts and TMCs
• Negotiate discount rates, commissions and contracts in a timely manner against a background of data and yields the best return on investment
• Be the airline’s ambassador within the portfolio to maintain strong relationships ensuring positive strong brand position

General

• To contribute to lifestyle business thing by acquiring new lifestyle partners either from potential corporate accounts or new potential partner
• Actively manage the cost of sales needed to generate the revenue within the mandated parameters
• Closely monitor the effectiveness of incentive/discount schemes by conducting regular and timely performance reviews in order to maximise available and potential sales opportunities
• Actively promote the use of new tools and technology to enhance communication, convenience, efficiency and service experience in support of corporate travel business
• Ensure knowledge and application of MICE and specialty segments (marine, energy resources and humanitarian) to assist in revenue generation and adoption within the portfolio
• Drive adoption and penetration of Business Plus
• Utilise Salesforce.com to manage new and existing customers and sales activities
• Utilise PRISM to track the performance of the contracts
• Represent Cathay at industry and networking events
• Any other reasonable task as requested

E&A

• Emergency and Accident and Crisis Response responsibilities as required

Requirements

Academic Qualifications

• Certification in a relevant Sales business field

Knowledge, Skills, Training and Experience



• A minimum of two years recent experience in Sales
• Knowledge of, or experience in, the airline industry is a distinct advantage
• Demonstrable networking and relationship management skills
• Has an achievement based record in achieving targets
• Strong communication and interpersonal skills
• Good negotiation skills
• Good level of PC literacy in Word, Excel and PowerPoint
• Knowledge of PRISM, MIDT and Sales Force Automation Tool is preferred
• Adaptive to and embraces constant change