Summary of Accountabilities is as follows, but not limited to:

This position is responsible for executing and achieving the objectives of the Integrated Materials Management (IMM) program at Customer site, Tokyo, Japan with particular emphasis on maintaining customer satisfaction and program growth.

This person is responsible to support the specific Customer team in the areas of Order Management, Inventory level/controls, Forecasting, Expediting and Customer Relations to achieve contract and business plan goals.

• Responsible for assigned part scope for inventory management and order management making sure contractual service levels and organizational KPIs are met.　This includes conducting shortage analysis and preventative actions. Report preventative actions and roots causes in the regular team meeting.
• Analyze supplier and/or customer data regarding assigned part scopes and identify issues and potential solutions. 
• Help implementing permanent/interim solution by working with program lead for supporting customer.
• Assist in analysis, defines integrated logistics support requirements, prepares estimates and schedules.  This includes tracking inbound/outbound shipments.
• With help from Lead, coordinates development of solutions to complex logistics support problems with product support, functions, customers and suppliers.
• Assist in the development of office documentation Daily Management Tip Sheet/Desktop Procedures and Business Scenarios.
• Identify special demand requests from customer and determine best practices for implementation of those requests.
• Monitor supplier performance to “need date” and determine course for best support and performance of suppliers.
• Places recovery STI’s in shortage situations and follows up with supplier and freight forwarder as needed.
• Update both customer and IMM systems to reflect new “replace by” part numbers, providing all required documentation for system updates.
• Identify parts requiring Return To Supplier/Scrapping based on the integrity, serviceability and consumption activity of those parts.
• Maintain constant inventory accuracy between IMM and Customer database information.
• Support team members or projects or act as backup not only in Japan team but also other program sites as needed.
• Provide analysis/data support as instructed by lead or onsite manager
• Provide timely solution for non-conformant parts by utilizing appropriate process and coordinating with appropriate suppliers.
• Run invoice data and confirm the content making sure there is no errors in the data. If any errors found, identify/fix errors and coordinate with account receivable team for timely invoicing.
• Assist the Onsite Manager and program lead with training new hires as required.
• Assist in identifying and resolving system errors and works closely with Customer’s IT (Tokyo) and Boeing IT teams.
• Attend regular meetings with customer, suppliers and internal teams.
• This position will work in a day shift environment. (9:00am – 5:30pm) Monday-Friday.
• This position reports directly to the Customer’s IMM Onsite Manager.

Basic Qualification:

• Required at least 4-8 years’ experience in Material Management
• Excellent customer service skills and able to work in a multi-disciplines team interfacing with customer, logistics providers and suppliers as needed.
• Good problem solving, team player and communication skills are required.
• Familiarity with Microsoft software in Word, Excel, (Vlookup), Access, SAP and Oracle software desired.
• Some international travel may be required.
• Business level in English (writing, speaking, and listening)
• Native level Spoken and Written in Japanese

Preferred Qualification:

• Prefer a Bachelor’s degree and 4-8years related experience in Material Management and/or Supply Chain Management.
• Fluent in English (writing, speaking, and listening)