Requirements



• Higher diploma holders or above in Computer Science, Information Technology, or related disciplines
• Minimum of 3 years of experience of IT support with a strong focus on end user service
• Certificate holder in ITIL V4 is preferred
• Experienced in managing the vendor with good customer handling skills and manner
• Self-motivated, proactive, responsible and customer focus attitude
• Able to work independently and cooperate with other parties
• Ability to work under pressure and complete tasks in tight schedule
• A team player with excellent interpersonal skills
• Good command of both written and spoken English, Cantonese and Mandarin