Primary Responsibilities:

- Implement and enforce safety regulations and procedures to ensure the highest level of safety is achieved for all operations at the airport.

- Develop and maintain effective emergency response plans, ensuring that all personnel are trained and prepared to handle emergency situations efficiently.

- Monitor and analyze on-time performance metrics, identifying areas of improvement and implementing strategies to enhance overall punctuality.

- Work closely with airline partners, ground handler agencies, and other stakeholders to streamline operational processes and minimize delays.

- Recruit, train, and develop a highly skilled and motivated team of aviation professionals.

- Conduct regular performance evaluations, provide constructive feedback, and identify training needs to ensure continuous improvement and professional growth.

- Maintain a comprehensive understanding of IATA regulations, SGHA (Standard Ground Handling Agreement), and an SLA-KPI Management program for performance reviews.

Basic Qualifications

- Must have a bachelor's degree in aviation management, Business Administration or any related field. 

- Must have proven background in aviation operations which includes: passenger handling, ramp, and cargo operations with a minimum of five (5) years of experience.

- Must have more than two (2) years of experience in a leadership or management role. 

- Must have a comprehensive knowledge of aviation safety and security regulations including IATA standards and local/international aviation security protocols. 

- Must have excellent written and verbal communication skills

Why Join Us:

- We are the first Great Place to Work ® certified airline in Southeast Asia.

- We have been recognized as Best Employer Brand on LinkedIn for two consecutive years.

- Be part of a forward-thinking team that values innovation and continuous improvement.

- Play a key role in developing and nurturing the talents that drive our success.

- Accelerate your career with access to extensive learning programs and leadership development initiatives, all under Ceb U, our corporate university.

- Enjoy unique employee perks such as free travel for you and your family. Expanded coverage to common law partners and same sex partners!

- Be assured of a comprehensive healthcare coverage upon hire.