Overview

This job is based in Satair where you will work with colleagues worldwide, directly with external Airline and MRO customers, being responsible for the lifecycle of complex Managed Solutions.

Accountable for operational delivery and financial performance.

Key Responsibilities

• Ownership of the allocated Contracts, with accountability of in-service deal operations and financials in collaboration with local Customer teams.

• Ensuring common understanding and delivery of the contributing functions.

• Launch / drum beat actions with the respective functions to ensure high service level and drive profitability.

• Lead/support design activities on new campaigns

• Aligning customer requirements with existing capabilities and identifying gaps

• Integrate service extensions into customer’s operations.

• Manage improvement / enabler projects to boost Solutions performance / profitability

• Grow the Solutions portfolio in alignment with Solutions Design Director.

• Define Solutions requirements and manage changes across all supporting functions: data management, supply chain, IT, quality, product management, accounting and finance.

Requirements

• Bachelor's Degree in Engineering, Computer Sciences or Business Administration

• More than 3 years of work experience in aerospace in a customer facing role

• Project management and/or process design experience

• Able to analyze large data packages. Programming skills will be a plus

• Experience dealing with aviation MROs, airlines or suppliers will be a plus

• Basic knowledge of financial reporting and terminology

• Proficiency in spoken and written Mandarin to effectively communicate with Mandarin-speaking customers and airline partners, including negotiations and queries

• Strong analytical skills combined with social competencies

• High level of energy, persistence and ‘can do’ attitude

• Customer oriented

• Team player

• Open minded. Experience dealing with different environments/cultures

• High professional integrity and ethical standards

• Available for occasional international travel

• Autonomous and self-driven