KEY RESPONSIBILITIES

• Acts as the Business Partner to assigned departments ensuring all their training design needs are met.
• Designs, develops, and customizes classroom-based training programs tailored to business needs and organizational goals.
• Creates engaging learning materials, such as instructor guides, participant workbooks, presentations, and job aids, using principles of adult learning theory.
• Incorporates interactive methods, including group activities, role-playing, simulations, and case studies, to maximize learning outcomes.
• Develops blended learning solutions by integrating classroom sessions with e-learning modules, microlearning, and post-training reinforcement activities.
• Delivers high-energy, effective classroom and workshop training sessions to diverse employee groups, from frontline staff to leadership.
• Applies facilitation techniques to create an inclusive and interactive learning environment that encourages participation and knowledge retention.
• Collaborates with department heads and managers to conduct comprehensive Learning Needs Assessments (LNAs), identifying skill gaps and training requirements.
• Refines training programs regularly based on evaluation findings and evolving business needs.
• Partners with business leaders, HR partners, and subject matter experts to align training initiatives with strategic priorities.
• Fosters strong relationships with internal and external stakeholders to enhance the credibility and impact of training programs.

QUALIFICATIONS & COMPETENCIES

• Bachelor's Degree (3+ years)
• Degree Human Resources, Organizational Development, Education, or a related field.
• Fluent in English
• 4 years of experience in training design and delivery, with a significant focus on classroom facilitation.
• 5 - 7 years
• Professional certifications in Learning & Development (e.g., CIPD, or equivalent) are preferred.
• Customer Focus
• Team work
• Effective Communication
• Personal Accountability & Commitment to achieve
• Resilience and Flexibility (Can do attitude)