KEY RESPONSIBILITIES

• Sets up and creates new Cabin Crew files and records and maintains them when necessary.
• Updates all relevant Inflight Services administrative manuals as required.
• Conducts the administration portion of the 'ab-initio' training courses for new Cabin Crew in regards to license application, staff travel, EFOS, AIMS, vaccination and general conduct.
• Completes all administrative procedures for Cabin Crew related to resignations, terminations, leave (regular, unpaid, emergency and maternity).
• Coordinates with the GCAA to ensure the collection of all Cabin Crew documents.
• Prepares the weekly statistics reports (which highlights all established KPIs).
• Records all meeting minutes from investigations and disciplinary meetings and ensures its archival.
• Processes GCAA applications for renewal of Cabin Crew licenses and coordinates with the AME, Unicare for issue/reissue/renewal of medical certificates and reinstatements.

QUALIFICATIONS

• High School Diploma
• Fluent in English
• 4 - 6 years