• Lead the strategic direction, performance and transformation of Flight Operations
• Drive major programs, workforce planning and business improvement initiatives
• 12 month fixed term, full time leadership opportunity with Qantas Freight (Express Freighters Australia) based in Mascot, Sydney

Qantas Freight is about far more than moving cargo. It’s about connecting people with the goods they need, in the most tailored, smooth and efficient way possible.

We are seeking an experienced and commercially minded Senior Manager Programs & Performance to join Qantas Freight (Express Freighters Australia) Flight Operations team.

Reporting to the Chief Pilot, Senior Manager Programs & Performance is responsible for leading the Flight Operations strategy, driving business performance and delivering key transformation programs across the operation. As the key connection point between Flight Operations and broader business stakeholders, you will drive the identification, governance, and execution of strategic priorities that support operational excellence and long-term business success.

You will lead the development of strategic roadmaps, establish performance metrics and reporting frameworks, oversee major projects and transformation initiatives, and ensure Flight Crew resourcing supports operational requirements from long-term planning through to day-of-operations execution.

This is an exciting opportunity for a strategic leader who thrives in a dynamic operational environment and can balance long-term planning with operational delivery.

What you'll bring to the role:

• 10+ years' experience in a senior strategy, program management, project management, or operational leadership role within a complex organisation.
• Demonstrated success developing and implementing strategic plans, transformation programs and large-scale business initiatives.
• Strong experience in program and project management, including governance, risk management, budgeting and benefits realisation.
• Exceptional stakeholder engagement and influencing skills, with the ability to work effectively across senior leadership teams.
• Experience working in complex operational environments with an understanding of workforce planning and resource management challenges.
• Strong analytical, commercial and problem-solving capability, with a focus on data-driven decision making.
• Tertiary qualifications in Business, Strategy, Program Management, Project Management or a related discipline, or equivalent experience.
• Experience with change management principles, business case development, and leading continuous improvement initiatives.