Job Requirements

• Diploma with 2 or more years' of customer service experience in a dynamic environment, preferably from the aerospace industry.
• Excellent working knowledge of with MS Office applications (especially Excel and PowerPoint. 
• Knowledge of Lotus Notes tools and SAP would be advantageous. 
• Candidates with basic shipping knowledge (including transportation of dangerous goods and INCO terms) will have an added advantage.
• Ability to work as a team player.  
• Self-motivated and driven to work with a positive attitude.
• Desire to achieve results and advance with a fast growing organization.
• Proactive, customer oriented attitude and working style for both internal and external customers.
• Ability to work positively in an account team (i.e. Customer Order Desk / team with customer account allocation) environment. 
• Ability to understand your customers to develop and propose creative solutions to issues is key for the position. 
• Flexible, able to work under pressure with tight deadlines and successfully deal with unexpected situations/issues. 
• Self-starter and able to work without constant direction while administering your customer portfolio. 
• Proactively take initiative to ensure customer satisfaction. 
• Structured in way of working 
• Superior communication skills
• Analytical skills