KEY ACCOUNTABILITIES

1. Project Planning and Management:

• Lead project planning sessions, including defining scope, deliverables, timelines, and resource requirements.

• Develop and maintain detailed project plans and schedules, ensuring timely and within-budget delivery of digital platform initiatives.

• Manage the end-to-end delivery of digital platform initiatives, ensuring timely completion.

2. Platform Management and Support:

• Manage the deployment and operation of digital platforms, ensuring high availability and performance.

• Continuously monitor, troubleshoot, and optimize platform performance and functionality.

• Conduct thorough testing of applications and new features to ensure high-quality deliverables.

• Work closely with stakeholders to enhance platform features based on user feedback and business needs.

• Collaborate with cross-functional teams to ensure cohesive and innovative solutions that meet the requirements and business objectives.

• Manage relationships with third-party service providers and vendors to facilitate requirements and ensure effective integration and alignment with overall platform architecture.

3. Requirement Gathering and Analysis:

• Facilitate workshops and meetings to gather and document business and technical requirements.

• Analyze and prioritize requirements to ensure they align with strategic objectives.

• Work closely with stakeholders to ensure clarity and alignment on requirements and deliverables.

4. User Experience and Platform Enhancement:

• Collaborate with UX/UI designers and other stakeholders to develop and introduce new features that enhance user engagement and satisfaction.

• Perform benchmarking to drive continuous improvements in platform usability, performance, and feature set.

5. Maintenance and Upgrades:

• Oversee regular maintenance and updates for websites and applications to ensure they remain current and effective.

• Stay informed about emerging trends in digital platform management and apply relevant advancements to enhance platform capabilities.

Qualification:

Minimum Qualification with a Bachelors Degree in Computer Science, Information Technology or a related field.

Project Management certification (e.g., PMP, PRINCE2, Agile/Scrum Master) is a plus.

Experience: 4+ years of experience in related field.