To provide administrative, operational, and customer support to the Marketing Department of Layang Layang Flying Academy. Ensuring smooth coordination of student enrolments, documentation, and communications. The role supports the end-to-end sales process — from enquiry to enrolment — to drive efficiency, compliance, and customer satisfaction. Location is Ipoh, Perak

Key Responsibilities:

• Handle enquiries from prospective students, parents, and agents via phone, email, and walk-ins.
• Prepare quotations, proposals, invoices, and other sales documentation.
• Maintain and update student registration and CRM records accurately.
• Coordinate with Finance, Operations, and Training departments to ensure seamless onboarding and course commencement.
• Track and follow up on payments, contracts, and documentation for both local and international students.
• Assist in compiling sales reports, forecasts, and marketing metrics.
• Support marketing and promotional initiatives including open days, exhibitions, and school visits.
• Manage inventory of marketing materials and ensure timely replenishment.
• Ensure all documentation and correspondence comply with CAAM and LLFA’s internal procedures.
• Provide administrative support to the sales/marketing team and management as required.

Requirements:

• Experience in sales coordination or administrative support (experience in education or aviation sector is an advantage).
• Strong organisational and multitasking abilities with attention to detail.
• Excellent written and verbal communication skills in English and Bahasa Malaysia.
• Proficient in Microsoft Office Suite.
• Customer-oriented, proactive, and able to work independently under minimal supervision.