About you | Tentang kamu

• Ability to leverage your language skills to provide a meaningful experience to our Indonesian speaking customers 
• Have pride and a clear passion in delivering exceptional and consistent service experiences 
• Understand our customers, anticipate their needs and take responsibility in providing a superior customer service
• Sensitive to cultural diversity and assist customers needing extra care, such as unaccompanied minors or non-English speakers
• Ability to easily build rapport and positively contribute to your team's performance 
• Be adaptable to any situation that may present itself in a sensible, warm and safe way 
• Understand the importance of hygiene standards in-flight, ensuring a fresh cabin for all customers and crew
• Ability to complete all training and assessment requirements, including aircraft safety procedures and obtain required documentation
• Customer or hospitality service experience, or previous experience in the airline industry 
• Exceptional standards of grooming and personal presentation
• Based in Sydney - you must be willing to live and work from this location

You must also meet the following minimum criteria | Kriteria minimal:

• Advanced proficiency in Indonesian is essential 
• Willingness to undertake the Oral Proficiency Interview (OPI) speaking test, delivered by Language Testing International (LTI) at your own expense, and achieve a minimum score of “Advanced Low”. (organisation for that test will be communicated at later stages of the process) 
• Minimum 18 years of age 
• Maximum height of 186cm 
• Ability to reach 212cm overhead (barefoot, your fingertips must reach past 212cm, with both hands overhead at the same time)
• Unlimited Australian working rights 
• Sound written and verbal communication skills in the English language
• Current Senior First Aid Certificate completed within the last 12 months (or be willing to obtain at short notice) 
• Current CPR accreditation (The CPR component is only valid for 6 months and a refresher course must be completed if expired, or be willing to obtain at short notice) 
• Responsible Service of Alcohol certification, from a Nationally Accredited Provider (or be willing to obtain at short notice) 
• An excellent level of health and fitness, including the ability to swim 50 metres fully clothed and tread water for 3 minutes unassisted
• Ability to successfully complete a Pre-Employment Medical