Key responsibilities of this role are: 

•   Ensure flights are crewed efficiently daily,

•   Ensure crew rosters are repaired following any disruptions to daily operations

•   Implement disruption management actions to maintain schedule and recover from disruption,

•   Promptly answer all phone queries addressed to the Operations Centre.

•   Liaise and negotiate with engineering service provider during disruptions to ensure aircraft recovery and maintenance requirements are met and retained.

•   Coordinate with various GHA and track all departures, arrivals. In event of delay, disruption, technical or diversion scenario take corrective action and/or escalate to next level as appropriate,

•   Upkeep and provision of necessary documentation required for flights

•   Archive post flight documents and provide support during inspections and audits as prescribed by the state regulator,

•   Collate and distribute Daily Operations Report.

•   Filing APP, CTA for crew at the required ports.

•   Continuously review and suggest improvements to Operations Control procedures and processes.

To be successful in this role, you will need to demonstrate the following skills & experiences: 

•   Diploma, at least 2 years of relevant experience,

•   Accredited Flight Dispatch Training qualification,

•   Flight dispatch / flight planning experience required.

•   Excellent written and verbal communication skills,

•   Excellent interpersonal skills and the ability to establish sound working relationships with all levels of organization,

•   Strong team player with a commitment to safety.