About the Role

Are you ready to set the benchmark for Cabin Crew safety and emergency standards in our rapidly expanding airline?

In this dynamic role, you will lead the implementation and continuous improvement of Cabin Crew Safety and Emergency Procedures (SEP), ensuring full regulatory compliance while enhancing operational safety and the onboard guest experience. 

This role is central to embedding a strong safety culture, driving change effectively, and ensuring new and updated procedures are seamlessly adopted across the organisation.

You can expect to oversee Cabin Crew operating manuals and standards, working closely with Safety, Compliance, Training, Flight Operations, and Ground Services to ensure accuracy, alignment, and timely implementation of SEP updates. 

Acting as a key authority in the absence of the Director Cabin Crew, you will provide governance, continuity, and clear leadership. Through data-driven insights from audits, crew reports, and customer feedback, you will identify improvement opportunities, elevate crew performance, and support service excellence through targeted development initiatives.

This role also plays a critical part in shaping training effectiveness, mentoring performance through structured evaluation programmes, and strengthening stakeholder relationships across the business. 

Your leadership will help ensure safety excellence is not just a requirement, but a shared mindset across cabin crew operations.

If you are passionate about safety, standards, and leading meaningful change, this is your opportunity to define how excellence is delivered on board.

About You

Degree qualified, you will demonstrate at least 5 years within an airline flight operations environment, and 3 years in a Cabin Crew Training management function.

Naturally, you must possess the ability to create structured learning programs, design training modules, and align content with organisational goals.