You’ll have:

• Proven leadership experience managing large and dispersed teams
• Strong knowledge of Cabin Crew requirements, aircraft operations, and safety standards
• Experience navigating change, with the ability to lead and support teams through transitions
• Clear, honest communication style with strong interpersonal and stakeholder engagement skills
• Confidence in handling direct conversations, feedback, and conflict resolution
• Knowledge of employment legislation and proven ability to productively navigate union dynamics
• Commitment to continuous improvement and realistic delivery of crew engagement initiatives
• Flexibility to support operational needs outside standard hours when required