In a Nutshell

As Manager – Inflight Services Food & Beverage, you’ll play a key role in shaping and delivering our onboard food and beverage experience, with a primary focus on our UK operation and catering partners. Reporting to the Senior Manager – Global Inflight Services F&B, you’ll own the end-to-end product lifecycle, from menu development through to supplier delivery, ensuring our offering meets brand ambition, customer expectations, and budget targets. 

This role is UK-focused, with close collaboration across our global network and partners. 

This is a brilliant opportunity to combine creativity, commercial awareness, and supplier management to influence one of the most visible parts of the Virgin Atlantic customer journey.

Day to Day

As Manager – Inflight Services Food & Beverage, you will: 

- Define and deliver the onboard Food & Beverage vision, ensuring alignment with the Virgin Atlantic brand 

- Lead menu and product development across all cabins, working closely with UK catering suppliers while aligning to the wider global strategy 

- Manage day-to-day budget performance, balancing cost control with continuous product improvement 

- Use data, insight, and competitor analysis to evolve the F&B proposition and enhance customer satisfaction 

- Oversee live product performance, identifying trends and driving improvements in collaboration with operational teams 

- Support annual budgeting and forecasting, ensuring delivery against Design to Cost targets 

- Manage supplier relationships and contribute to supplier selection and tender processes 

- Develop and embed clear F&B policies and supplier standards across the network 

- Lead and deliver F&B-related projects on time and within budget 

- Own key processes including product performance tracking and menu-related documentation (e.g. menu cards, allergen information) 

- Identify and develop Brand Alliance opportunities to enhance the onboard experience

About You

We’re looking for someone with a strong background in food and beverage who thrives in a fast-paced, commercial environment and enjoys working across multiple stakeholders and suppliers. 

In addition to the above, we’d love for our successful candidate to demonstrate the following: 

- Proven experience in the food and beverage industry (hospitality, culinary, or hotel management) 

- Relevant qualification in catering or food, including Food Hygiene Level 3 

- Strong experience managing third-party suppliers and delivering through service contracts 

- Commercial awareness with experience managing budgets and identifying cost efficiencies 

- Ability to analyse data and translate insights into meaningful product improvements 

- Excellent stakeholder management and communication skills across internal and external partners 

- Strong project management capability with a track record of delivering to time and budget 

- Attention to detail and a structured approach to processes and governance 

It would be great if you also have experience working in a global or aviation-related environment, though this is not essential. 

If this sounds like you, and you would like to unlock your potential with us, we would love to hear from you!