Responsibilities

• Ensure the continued Brand excellence of Vista America through the CH team.
• Build relationships with CH team and leadership to ensure effective alignment for the team and a clear understanding of responsibilities and standards.
• Evaluate processes and seek opportunities to improve efficiency, while maintaining the policies, procedures, and standards of Vista America.
• Uphold positivity and integrity during periods of transformational change.
• Be a visible presence within the operational control center and work with relevant teams to ensure CH staffing on flights.
• Accountable for all Client Services and Quality Ambassador feedback and ensure actions for improvement.
• Ensure aircraft standards, stocking, cleaning, and inventories are maintained and remain efficient.
• Provide performance reports to leadership.

Requirements

• Minimum of 3 years in a senior leadership role.
• Flown as a Flight Attendant for an international carrier, or Cabin Host within Private Aviation - preferrable.
• Proven Experience in building a team culture with a remote team.
• Experience with and knowledge of the expectations of Ultra High Net Worth individuals and the intricacies that surround ultra luxury hospitality.
• Demonstrated ability to work with and create data, forecasting trends in-line with operational needs.
• Proven ability to lead departmental direction and demonstrate success in delivering key performance indicators.
• Experience in managing performance via standards, KPI’s and Brand expectations.
• Right to live and work in the USA.