What you’ll be doing

As our HR and Payroll Platform Specialist, you’ll play a key role in ensuring our People systems are stable, well-governed and continuously improving to support business outcomes.

Reporting to the HR & Payroll Platform Owner, you’ll act as a trusted subject matter expert across HR and Payroll platforms, partnering closely with People teams, Technology and external vendors to deliver reliable and scalable solutions.

In this role, you will:

• Act as the system specialist across HR and Payroll platforms, including Oracle HCM and ADP Payroll
• Partner with HR and Payroll stakeholders to understand requirements and translate them into effective system solutions
• Support and drive continuous improvement initiatives across HR and Payroll systems
• Investigate and resolve complex system issues, identifying root causes and implementing sustainable solutions
• Own and deliver smaller enhancement initiatives end-to-end, from requirements through to delivery
• Support larger transformation initiatives by providing subject matter expertise and ensuring alignment to business processes
• Manage relationships with vendors and outsourced support partners to ensure service quality and delivery
• Contribute to governance activities including access management, controls, audit readiness and compliance
• Support release cycles, upgrades and change management aligned to payroll and business timelines
• Drive improved reporting, platform visibility and operational performance

You’ll play a critical role in bridging business and technology, ensuring HR and Payroll platforms support both day-to-day operations and long-term strategic objectives.

You’ll be great in this role if you have…

• Experience supporting HR and/or Payroll systems within a complex organisation
• Experience with Oracle HCM Cloud and/or ADP Payroll or similar platforms
• Strong understanding of HR and Payroll processes and how they translate into system solutions
• Proven ability to analyse business problems and translate them into requirements and system outcomes
• Experience working with vendors or outsourced support partners
• Strong problem-solving skills with the ability to manage complex issues through to resolution
• Excellent stakeholder engagement skills across both technical and non-technical teams
• Good understanding of governance, compliance and system lifecycle processes

Desirable:

• Relevant tertiary qualifications in HR, Information Systems or related discipline
• Oracle HCM certifications
• Experience in large or regulated environments
• Exposure to integrations and broader enterprise systems
• Airline or travel industry experience

We’re committed to looking after you, with some of the best benefits and conditions in the industry – including (but not limited to):

• Discounted flights for you and your loved ones (including $1000 worth of travel credits per year)
• A flexible, hybrid work style. Work from home or the office, adapt your location to suit your style and needs
• One of Brisbane’s most admired head office locations, with South Bank train station, a supermarket, pharmacy, and lunch options downstairs plus a 5-minute walk to the Busway, a rooftop restaurant and onsite gym (with a low membership fee) and South Bank Parklands just across the road
• Discounts on travel insurance, lounge membership, car hire, accommodation, and experiences worldwide
• Cheaper hospitality, retail, technology, beauty and wellness services
• Free counselling and access to a well-being app to support your physical, mental, social and financial health
• ‘Dress for Your Day’ – enjoy the freedom to wear whatever makes you feel great for the type of work you do and the day you have ahead of you