GUEST SERVICES OFFICER

Company
TAG Aviation
Job Location
China, Asia Pacific
Job Role
Airport Operations
Contract Type
Full-Time
Salary
Posted Date
2024-12-17
Job Expiry Date
2025-01-16
Qualification
Diploma

Job Responsibilities:

  • Provide premier service to our private jet passengers and crews to ensure they receive the expected service quality for their departure and arrival flights
  • Ensure a smooth and efficient operation on all duties, either in the facility or outside the apron
  • Ensure effective cross-departmental communication in order to handle both Client and operational issues effectively and efficiently
  • Follow through the regulation and company policy for the assigned aircraft arrival and departure and the duration of stay
  • Ensure the smooth operations of lounge duties which plays a key role in the success of the movement of our guests around the FBO
  • Be flexible at all times in order to cover the unexpected needs of the FBO
  • Perform ad hoc duties as assigned


Requirements:

  • Diploma Holder or above in Hospitality Management or related disciplines
  • Minimum 1 years' working experience in any of these sectors: Executive/VIP support, Guest Relations, Lifestyle, Luxury Travel & Leisure
  • Knowledge in aviation industry is highly preferred
  • Excellent written & oral communication in Cantonese, Manderin and English is a MUST. Other Asian or foreign languages – Advantageous
  • Strong interpersonal skills
  • Good team player, independent, and able to work under pressure
  • Holder of Driving License
  • Experienced in dealing with confidential information using discretion and sensitivity at all times


Apply Now