Employee Experience Manager

Job Location
Hong Kong S.A.R., Asia Pacific
Job Role
Corporate
Contract Type
Full-Time
Salary
Posted Date
2024-11-06
Job Expiry Date
2024-12-06
Qualification
Bachelor’s Degree

Key Responsibilities


  • As the owner, review and develop the Employee Experience Design principles, strategy and roadmap based on the Cathay Employee Value Proposition. 
  • Lead and manage the prioritisation, sequencing and execution of elements across our Employee Experience Design roadmap within the whole Employee lifecycle for both our Hong Kong and global employees from workplace experience design, F&B standards to design of recognition initiatives, career site, on/off boarding experiences and employee services journey, etc.
  • Partner with key stakeholders both within the department and other departments to develop business cases through end to end project management cycle to ensure timely and cost-effective implementation, deployment and maintenance of employee experiences.
  • Collaborate with key stakeholder to ensure clarity of responsibilities for the post project day-today management of the experience. 
  • Act as the product manager of the employee services agile release train to deliver a holistic and seamless employee services, including chatbot and employee hub). 
  • Develop and manage all employee experience design relevant policy 
  • Ensure change management activities are planned and executed


Requirements


  • Degree holder with at least 8 years of HR related or relevant project management experience in experience design.
  • Experience in leading implementation of enterprise-wide scale projects from start to finish, with a global or multi-geography footprint
  • Strong stakeholder management skills
  • Strong influencing and communications skills
  • Strong analytical and problem-solving skills
  • Strong project management skills and attention to details
  • Team player with experience in leading and managing a team
  • Experience in leading or working in an agile team is advantageous
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