KEY RESPONSIBILITIES 

• Assists in the preparation and organization of performance management reports, ensuring accuracy and timely submission.
• Supports system requirements, inquiries and enhancements related to the performance management platform, collaborating with relevant teams to address issues.
• Manages and coordinates responses received via the designated inbox, ensuring timely and accurate communication.
• Assists in configuring performance review cycles, coordinating tasks to meet established timelines and requirements.
• Document and maintain FAQ's and related support documents to ensure consistency and accessibility for users.
• Assists and ensures timely follow ups on outstanding tasks or inquiries to support smooth operations.
• Documents and records minutes of meetings to ensure effective follow-through on actions.
• Provides administrative support across performance management, National Development (ND), and Talent Acquisition (TA) sections when needed.

QUALIFICATIONS REQUIRED

Minimum Education Level 

·       High School Diploma

Languages   

·       Fluent in English

EXPERIENCE REQUIRED

Years with Qualifications   

·       2-4 years

Professional Experience   

·       Minimum of 2 years of experience in HR Admin or Coordinator role

Systems Knowledge (if applicable)         

·       Power BI, Microsoft Excel

CORE COMPETENCIES

·       Customer Focus

·       Teamwork

·       Effective Communication

·       Personal Accountability & Commitment to achieve

·       Resilience and Flexibility (Can do attitude)