Responsibilities

• Administer and oversee the Electronic Flight Bag (EFB) system across Hong Kong Airlines’ operations
• Serve as the primary liaison between Hong Kong Airlines, EFB system vendors, and software suppliers.
• Ensure full conformity of EFB hardware and software with applicable regulatory and operational standards.
• Manage and maintain all EFB hardware components to ensure continued operational readiness.
• Oversee the integration of the EFB system within the airline’s Safety Management System (SMS).
• Continuously monitor EFB system performance through feedback channels and pilot reports.
• Identify and report system anomalies to the Manager, Technical and E-Operations.
• Conduct monthly verification of EFB application software and database validity and expiration.
• Monitor the performance and service quality of hardware and software suppliers to ensure system integrity and reliability.
• Provide updated technical and procedural information to the General Manager Flying (GMF) to support revisions in training modules following system changes.
• Submit written recommendations to the Manager, Technical and E-Operations for the development and revision of Standard Operating Procedures (SOPs) related to the EFB system.
• Develop and document comprehensive implementation standards, system requirements, operational practices, and policies as required.
• Perform security assessments on installed applications to identify and mitigate potential vulnerabilities.
• Manage EFB hardware and software configurations, ensuring no unauthorised software is installed.

Requirements

• Higher diploma holders or above in Computer Science or Information Technology, or related disciplines
• At least 2 years’ Flight Operations experience
• Extensive IT knowledge in Communication Protocols, Database Management, Server Assessment and Maintenance/Development
• Possess tertiary qualification with strong knowledge of airline Flight Operations and Engineering/ appropriate industry experience
• EFB Administrator Course Completion by Airbus for FlySmart or equivalent ( advantage)
• Self-motivated, proactive, responsible and customer focus attitude
• Able to work independently and cooperate with other parties
• Ability to work under pressure and complete tasks in tight schedule
• A team player with excellent interpersonal skills
• Good command of both written and spoken English, Cantonese and Mandarin