RESPONSIBILITIES INCLUDE :

• Responsible for aftermarket business development and revenue growth for Bell’s portfolio of aftermarket services.
• Serves as the primary contact for customers for all aftermarket sales related opportunities.
• Supports regional funnel growth (initiatives, data analysis, data integrity) in Salesforce.com.
• Assists customers with identification of necessary parts and accessories as needed.
• Actively seeks and identifies cross-sell and up-sell service opportunities for aftermarket products & services.
• Develops and implements regional marketing & sales strategies in conjunction with the Marketing team that increase customer awareness of our capabilities and contribute to the financial goals and objectives of the company.
• Responsible for growing and maintaining customer relationships and developing new revenue streams to grow sales.
• Responsible for the strategic development of sales proposals & win strategy. Works with customers to determine needs and proposal specifications. Works collaboratively with Contracts, Finance, and Legal teams to ensure company compliance.
• Works collaboratively with Supply Centers, Manufacturing, Supply Chain and Engineering to ensure product delivery and resolution of customer issues.
• Makes appropriate recommendations to improve and expand services by conducting research among competitive service providers and evaluating customer needs.
• Periodically benchmarks the aftermarket support network against other regional service providers.
• Provides periodic sales & funnel reports to the Director of Aftermarket Sales as requested (e.g. sales trend analysis, projected service volume by quarter, sales forecasts) for the use in annual budgets, staffing, and long-term planning.
• Assists in any required M & A activities.
• Attends tradeshows and MR&O conferences as directed by management.
• Coordinates with aircraft RSM's to ensure one Bell voice to the customer.
• Develop and implement strategic sales plans for all near term and long-term opportunities in region.
• Foster a positive relationship between the customer and the Bell service network.
• Travel 35-45% of the time.
• Other duties as assigned.

Don’t miss the chance to join a diverse, inclusive environment where you feel a sense of belonging. As a member of our global workforce, you will collaborate with dedicated, enthusiastic teams where unique experiences, backgrounds and ideas combined with a strong passion for our products take us above and beyond flight.

QUALIFICATIONS:

Education Requirement: Bachelor’s degree preferred. For internal candidates, aircraft maintenance experience (10 years) or related supervisory experience may be accepted in lieu of a degree.

EXPERIENCE REQUIREMENTS:

• 4 year degree in business, sales, or related field experience.
• 10 years of related professional experience. May include a combination of aviation maintenance, sales, customer support and service, or other related field(s).
• Extensive background in maintenance, repair and overhaul (MRO) of commercial helicopters.
• Strong Customer Advocacy Skills to Exceed our customer’s expectations and keep them successful.
• Excellent written and verbal communication skills, to include ability to communicate across a multicultural customer base.
• Must be able to read, speak and write in English and assigned region language(s).
• Candidate must have, or be able to obtain, the legal right to conduct business in all countries within his/her assigned region.
• Strong collaborative skills and drive for results.
• Ability to multi-task in a fast- paced environment.
• Good organization and time management skills.
• Attention to detail & goal oriented.
• Ability to self-manage. Prioritize and manage time sensitive responsibilities.
• Must be highly motivated.
• Ability to work in team environment.
• Demonstrated ability to work effectively in a complex, geographically distributed organization with multiple value streams.
• Ability to effectively interface at all levels of the customer chain of command.
• Expertise in MS Office applications (Word, Excel, Outlook).

PREFERRED:

• Rotorcraft experience.
• Rotorcraft technical knowledge.
• Salesforce.com experience.
• Airframe and power plant license and/or pilot license is a plus.
• Experience of maintenance on Bell aircraft.
• Fluent in English.
• Basic speaking proficiency in Mandarin, Malay, or Indonesian languages.
• Office location preferred in Singapore, but will consider other Bell sites in Asia Pacific.