Customer Service Executive ( BM / English )

Job Location
Malaysia, Asia Pacific
Job Role
Corporate
Contract Type
Full-Time
Salary
MYR 2900.00 ~ 3500.00
Posted Date
2024-07-24
Job Expiry Date
2025-07-29
Qualification
High School

If you meet the requirement, please Call/Whatsapp:

Mr. Andy - (Recruiter)

Mobile: +6016 4916868


Requirements


You'll play an important role in:

  • Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products
  • To exceed customers expectation in terms of customer service & accurate information.
  • Work in a team to achieve the required KPI elements and SLA.


Responsibility

  • You will be required to work on rotational and night shifts
  • Each shift consists of 9 working hours and inclusive of 1 hour break
  • Passionate on customer experience related tasks
  • Able to work in a fast-paced environment
  • Strong ability to multitask, prioritize and manage time effectively
  • Possess at least a SPM or Diploma and above
  • Required language(s): English and BM
  • 1 year of customer service experience in any related industry will be an added advantage
  • Fresh graduated are welcome to apply – PAID TRAINING Provided!!
  • You are required to work on site at Selangor/Kuala Lumpur


Benefits

  • Basic Salary + Allowances (OT, Shift, KPI)
  • EPF/SOCSO
  • Annual & Medical Leave
  • Fun and excited working environment
  • Quarterly staff recognition and appreciation
  • Office located nearby shopping malls and housing area - easy access from public transport
  • Free shuttle service available back and forth (to office) from Ara Damansara LRT station


Additional Benefits

  • 5 Working Days
  • Training Provided
  • Staff Activities
  • Allowance Provided
Apply Now